LEADERSHIP & PURPOSE

Meet the Founder — Cesar Santiago

Founder & Owner · Infestaway Pest Control

A Palestine, TX pest control professional who built his company on one unshakeable belief: every family deserves a safe, pest-free home — treated by someone who actually cares.

7+ Years Experience Family-Owned & Operated Palestine & All East Texas
7+ YearsField Practice
5.0 ★★★★★Verified Reviews
ZeroContracts
THE FOUNDATION

Built from experience. Built with purpose.

“I didn’t just want to do pest control. I wanted to do it the right way — with honesty, with heart, and without locking people into contracts they don’t need.”

— Cesar Santiago, Founder

Cesar Santiago started his career the way most great tradespeople do — by learning from someone else. Working as a technician for an established pest control company, he discovered quickly that he had a natural gift for the work: the patience to do it thoroughly, the curiosity to understand why pests behave the way they do, and the people skills to make homeowners feel genuinely at ease during a stressful situation.

What sets Cesar apart from most pest control operators, though, is the breadth of experience he brought to the work. Alongside pest control, Cesar built deep expertise in water damage and restoration — hands-on work that gave him an exceptional understanding of how homes are built from the inside out, how moisture interacts with structural damage, and how pest activity connects to a home’s vulnerabilities at the most fundamental level. That background makes him see a home the way few exterminators ever do: as a complete structure where everything is connected.

Over more than seven years working across Palestine and East Texas, Cesar has treated hundreds of homes and businesses — developing a mastery of the region’s specific pest challenges, from subterranean termites in East Texas clay soil to mosquito seasons that come with the summer heat, to fire ant colonies that reclaim yards seemingly overnight.

But working for others, something started to bother him. Customers were being locked into monthly contracts they didn’t ask for. Pricing wasn’t always transparent. And the relationship between the company and the homeowner — that essential bond of trust — was being treated like a transaction rather than a partnership.

That’s when the decision was made. He would build something better. A company that serves its community the way he would want his own family served. No gimmicks. No pressure. No unnecessary contracts. Just honest, skilled, dependable pest control — from someone who stands behind every single job.

Infestaway Pest Control was born from that decision. And every day since, it has been built — one family, one home, one well-done job at a time.

THE STRUCTURAL ADVANTAGE

Why Cesar Sees A Home Differently Than Traditional Exterminators

Water Damage & Moisture Dynamics

Pests don't invade dry, sound wood by accident. Cesar's deep water damage and restoration background enables him to detect subtle moisture avenues and humidity levels that draw subterranean termites and wood-boring pests.

Building Envelope & Framing Knowledge

With certified construction expertise, Cesar understands how slab penetrations, bath traps, pier-and-beam crawlspaces, and sill plates are assembled, allowing him to target root structural voids that superficial spraying misses.

Direct Founder Accountability

No corporate bureaucracy or rotating call centers. When you hire Infestaway, you work with an owner whose family reputation is on the line with every visit. Transparent answers, no gimmicks, and complete accountability.

WHAT WE STAND FOR

Cesar's Core Commitments

The everyday standards that shape every inspection, diagnosis, and customer handshake.

01 — Honesty Over Everything

Cesar tells you what your home actually needs — not what generates the highest invoice. No inflated quotes, no unnecessary services, no pressure. Straight answers, every time.

02 — No Monthly Contracts. Ever.

As one customer said it best: "the only company in East Texas I could find who doesn't make you sign up for a monthly service gimmick." That's not an accident — it's a philosophy.

03 — Work Around Your Schedule

Multiple customers have mentioned it unprompted: Cesar accommodates your life, not the other way around. He's punctual, flexible, and genuinely respectful of your time.

04 — Explain Everything Clearly

Pest control shouldn't feel mysterious. Cesar walks every customer through what he found, what he's doing, and why — so they understand exactly what's protecting their home.

05 — Above and Beyond, Every Job

"He works above and beyond and makes sure that you get an awesome result." That's not a policy — that's just how Cesar operates.

06 — Family Values in Every Visit

This business was built alongside his wife and children. That family foundation shapes everything about how Infestaway operates — the accountability, the care, the commitment to doing things right.

07 — Deep Technical Expertise

Seven-plus years of pest control combined with a background in water damage, restoration, and construction gives Cesar a structural understanding of homes that most exterminators simply don't have. He treats problems at their root — not just their surface.

CREDENTIALS & CERTIFICATIONS

Backed by Proven Expertise.

State licensures, pest biology credentials, and structural remediation accreditations.

Texas Department of Agriculture Licensed

Full TDA pest control license — the state's professional standard for pest control in Texas.

Certified Pest Control Operator (CPO)

Advanced knowledge of pest biology, treatment methods, safety protocols, and integrated pest management.

Blown-In Insulation Installer

Cesar has extensive hands-on experience installing blown-in insulation — including TAP® (Thermal, Acoustical, Pest Control) insulation, a product that controls pests while improving your home's energy efficiency. Years of field experience in this specialized installation.

Water Damage & Restoration Experience

Background in water damage and restoration gives Cesar a structural perspective on pest activity that sets him apart in the industry. Moisture, structure, and pests are closely connected — and Cesar understands all three.

Construction Background

Construction certifications complement his pest control expertise — a complete understanding of how homes are built and where vulnerabilities start.

BBB Accredited Business — A+ Rating

Accredited by the Better Business Bureau since January 2026, reflecting a long-standing commitment to ethical and transparent business practices.

5-Star Rated on Google

Consistent 5-star Google reviews earned through genuine customer experiences across Palestine and East Texas.

WHAT OUR CUSTOMERS SAY

In Their Own Words

★★★★★

“Infestaway Pest Control are a highly qualified company that is very reasonable in pricing, are very punctual, knowledgeable, work around my schedule. I would highly recommend this company to my friends.”

Verified CustomerBBB Review ⭐⭐⭐⭐⭐
★★★★★

“I highly recommend Infestaway Pest Control for termite prevention services. The only company in East Texas that I could find who doesn’t make you sign up for a monthly service gimmick. Cesar is kind, honest and hard working.”

BethGoogle Review ⭐⭐⭐⭐⭐
★★★★★

“The owner Cesar is an amazing guy. He works above and beyond and makes sure that you get an awesome result. Highly recommend him for pest control services.”

Rohit G.Google Review ⭐⭐⭐⭐⭐
★★★★★

“Caesar provides exceptional customer service and thorough explanations. His ability to explain processes clearly adds to customers’ confidence in the services provided. Very knowledgeable and professional.”

Review SummaryVerified Customer ⭐⭐⭐⭐⭐
Posted on Google Google
Julie French profile picture
Julie French
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
When I called Ceasar, he listened to me explain all the things. He was very kind and professional. I asked to set an appointment and he came out that day to get started. He was very diligent and knowledgeable. Our situation was different and he was even spending time researching and sharing information with us. This guy cares. If you want to support a local, family owned business, this is the pest control you want.
Posted on Google Google
Ty Mercer profile picture
Ty Mercer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Cesar is an absolute professional in every single way. High quality work by a higher quality guy. Took care of our issues in no time at all! Definitely recommend to anyone !
Posted on Google Google
G A profile picture
G A
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Cesar was awesome!
Posted on Google Google
Joy Andrews profile picture
Joy Andrews
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We called the company this morning and he came out by noon. He knew right away it was a hornet with underground nest. He was able to kill the hornets and remove a huge nest. He prepared the site so they shouldn’t come back. I would definitely use his services again!
Posted on Google Google
Shirley Baker profile picture
Shirley Baker
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great company great price. Very pleased
Posted on Google Google
Jared Stock profile picture
Jared Stock
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Cesar was quick to come out and handle our wasp issue. Recommend.
Posted on Google Google
LangenbauLounge profile picture
LangenbauLounge
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mr. Cesar Was absolutely wonderful to deal with he has extremely fair prices and is very knowledgeable and personable. He is thorough and does quick good work for a great price. I recommend him for anybody who has pest control needs and or insulation needs
Posted on Google Google
Shelia Gibson profile picture
Shelia Gibson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The best service I've ever had. And very economical I will recommend him to all my neighbors.

What customers feel consistently: Reliable. Honest. Knowledgeable. Someone who explains things clearly, works around their schedule, and actually delivers results. A professional who treats them like people — not accounts.

A MESSAGE FROM CESAR
“I started this company because I believe people deserve better than what most pest control companies offer them. They deserve someone who picks up the phone, gives them a straight answer, shows up on time, and does the job like it matters — because it does. These are my neighbors. I take that seriously every single day.”
— Cesar SantiagoFounder & Owner · Infestaway Pest Control · Palestine, TX

Serving Palestine & All of East Texas

Palestine · Tyler · Athens · Corsicana · Jacksonville · and all of East Texas.

READY TO GET STARTED?

Let Cesar's Team Protect Your Home.

Schedule your free, no-pressure pest inspection with Palestine’s most trusted local pest control expert.

(903) 388-7516

Based in:

Palestine, TX

Availability

Fast response · Same-week service available

infestawaypestcontrol.com

Serving

Palestine · Tyler · Athens · Corsicana · Jacksonville · & East Texas

Promise

No contracts · Honest pricing · 5-star results